On purchase of eBooks/iBooks: refund policies are set by the provider/seller of choice (ie. Amazon, Kindle, iTunes, etc.)
On purchase of audio downloads: There are no refunds on purchase of digital audio products.
I fully support the Canadian legislation, the Personal Information Protection and Electronic Documents Act, in its role to protect the privacy of the individual. As such, any personal information provided is secure and will not be used for purposes other than its initial intent.
Collection and Use of Information
Your personal information is used to contact you in the course of doing business. Financial information that is collected is used to verify identity, and to bill either you or your company for products and services, as applicable. Under no circumstances will your personal information be made available to anyone.
The “Personal Information” collected may include:
- Phone number
- Credit card number and expiration date
- Email address
Your email address is used for private correspondence or to send you information that you have requested. I adhere strictly to permission-based email policy. Except as mentioned above, I will not send you unsolicited email information, commercial offers or advertisements. I will not sell, rent, or loan my contact lists to any outside firms. All emails will have an option to unsubscribe. Once unsubscribe requests are fulfilled no further communications will be sent to users who have stated that they do not wish to receive the specified information.
Information Use by Third Parties
Your personal information will not be provided to third parties without your express permission or only in instances where such disclosure is necessary to process transactions or provide services that you have requested. I do not release personal information about you as an individual.
All contact lists remain private and confidential. I will not sell, rent, loan or invite external access to a customer’s contact lists.
Credit Card Information
You may choose to purchase products and services. When credit card billing is chosen, the relevant personal and billing information is obtained and maintained in accordance with government, business and banking regulations.
The Bottom Line
Maintaining the privacy of your information is of paramount importance as it helps foster confidence, goodwill and stronger relationships with you. If, at any time, you have questions or concerns about these privacy practices, please feel free contact me at Louise@WEL-Systems.com.